Doing The Right Things Well
Episode 04: Featuring Dr. Angela Jackson
This special episode features Dr. Angela Jackson - research director at the Future Forward Institute, lecturer at Harvard University, and author of “The Win-Win Workplace: How Thriving Employees Drive Bottom-Line Success.”
We talk about what it takes for companies to build human-centered organizations and why investing in employees isn’t just good ethics, it’s good business. Dr. Jackson’s insights are a great reminder of Drucker’s view that organizations exist to help ordinary people do extraordinary things.
What if work could be a source of purpose, dignity, and growth and not just a paycheck?
Over 60% of U.S. workers say their employers don’t care about them. But most leaders say they’re investing heavily in their people. What explains this disconnect?
Dr. Angela Jackson, research director at the Future Forward Institute and lecturer at Harvard University, joins us on our most recent episode of “Doing The Right Things Well” to discuss what separates intent from impact and how companies can close this gap.
“Whether you’re intentional or not, your organization is going to have a culture. So why not build one that reflects your values?”
“If people are your most valuable asset, show me your balance sheet. Show me the investment in training, growth, and talent development.”
About the “Doing The Right Things Well” Podcast
Each year, the Drucker Institute releases an annual ranking of America’s “Best-Managed Companies” - the Top 250 are published in the Wall Street Journal.
The Institute's ranking model highlights publicly-traded companies “Doing The Right Things Well,” based on their ‘effectiveness’ and their ability to contribute to a functioning society according to Drucker’s five key principles: customer satisfaction, employee engagement and development, innovation, corporate social responsibility, and financial strength.
This first-of-its-kind series is inspired by the ideas of Peter F. Drucker, the father of modern management and will feature leaders from six standout companies included in our ranking of America’s “Best-Managed Companies.”
Stay tuned as we reveal inspiring stories from more business leaders at America’s best-managed companies that are doing the right things well.
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“Doing The Right Things Well” is a podcast created by the Drucker Institute that features conversations with leaders of America’s best-managed companies.
Thank you: “Doing The Right Things Well” is made possible by Claremont Graduate University, the Drucker School of Management, and the Charles Koch Foundation.